Archdiocese of Chicago

Human Resources
:: Employment and Service Opportunities

Opportunities at Archbishop Quigley Center / Cardinal Meyer Center / Other Pastoral Center Departments

Posted 6/1/2021

Job Title:

Donor Relations / Data Entry Administrative Assistant

Department:

Stewardship and Development

Location:

Archbishop Quigley Center
835 N. Rush St.
Chicago, IL 60611-2030

Hours:

Full time

Description:

The Archdiocese of Chicago is the third largest diocese in the United States and serves more than 2.2 million Catholics in The Archdiocese, pastored by Cardinal Blase J. Cupich, has more than 15,000 employees across its ministries, including Catholic Charities, the region’s largest nonprofit social service agency. The Archdiocese also has one of the country’s largest seminaries. The Archdiocese’s elementary and secondary schools comprise one of the largest U.S. private school systems.

Position Summary

The Donor Relations / Data Entry Administrative Assistant is an integral member of the Stewardship and Development team as they can be the first interaction between a donor or potential donor and the archdiocese. Responsibilities include answering donor calls, responding to inquiries and providing excellent customer service. In addition, this position provides data entry and clerical assistance and support to all fundraising campaigns. Every action and donor interaction is a reflection of the archdiocese. Professionalism, good judgment and organization are essential qualities for this role.

 

Duties and Responsibilities

  • Provide excellent customer service.  Serve as primary contact for donor phone calls, by resolving inquiries relating to donor accounts promptly and courteously.
  • Draft business correspondence and communicate professionally both verbally and in writing with donors and parishes. Assist with various projects, format and send letters individually and through mail mergers, create reports and proofread publications and documents as necessary.
  • Document donor interactions, track actions taken and follow-up needed in database
  • Collaborate with other staff members to create and maintain a system-wide integration of data.
  • Collect and prepare data for records and reports as needed.
  • Report review, tracking and correcting of information for electronic giving site/database as it pertains to donor accounts
  • Create and distribute documents, including donation goal and over-goal reports.
  • Update and maintain a confidential database of individuals, corporations, foundations, vendors and media contacts.
  • Promptly enter credit card gifts, pledge reversals, pledge increases, billing cycle changes, start and end dates into the database.
  • Maintain and order supplies for Stewardship and Development
     
  • Collaborate with the Development team on various ad hoc assignments
     
  • Manage and respond to emails from parishes and/or donors.
  • Create and distribute non-stock acknowledgement letters.
  • Organize and file campaign documents regularly.
  • Attend required meetings and participate as needed.
  • Other duties as assigned
  • Maintain a thorough understanding of the mission, goals, and priorities of the Stewardship and Development office.

 

Requirements:

Education Preferred:  

  • Bachelor’s degree from an accredited institution of higher education.

Experience preferred:

  • Professional experience in a fundraising environment.Skills Required:          
  • Excellent verbal and written communication skills.
  • Demonstrated customer service capabilities
  • Process-oriented with strong critical thinking skills
  • Strong organizational and planning skills.
  • Ability to handle multiple responsibilities at the same time.
  • Fluency in Microsoft Office (Outlook, Word, Excel), data entry and database management.

Skills Preferred:          

  • Ability to read, write and speak fluently in Spanish or Polish.

Personal Traits:          

  • Strong work ethic, enthusiasm and confidence.
  • Affinity with the overall mission of the Archdiocese of Chicago.
  • Must demonstrate understanding, respect, and support for Catholic Church teaching, mission and values.
  • Hiring consideration may be given to candidates who are Catholic

 

The Archdiocese of Chicago is in the midst of exciting changes as we renew our local Church. With a variety of opportunities to contribute your professional talents and experience, we invite you to consider any of our current openings at archchicago.org/careers. We offer competitive salary and benefit packages, as well as opportunities for professional and personal growth and development.        

If you are interested in being considered for this opening, please visit the list of open positions on AppliTrack. Please complete a letter of interest, a profile, or submit your resume.

Thank you for your interest in the Archdiocese of Chicago.

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